Who we are

Sites: Our website address is: https://h2othermo.com. In general, our website does not collect or store any of your personal information.

General

Protecting you private information is our priority. This Statement of Privacy applies to Thermodynamic Properties for Excel Add-In, and H2oThermo LLC and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to H2oThermo LLC include https://H2oThermo.com and H2oThermo.com. The H2oThermo.com LLC application is a thermodynamic properties for water and steam for Excel add-in application. By using the H2oThermo LLC application, you consent to the data practices described in this statement.

Collection of Personal Information

In order to better provide you with products and services offered, H2oThermo LLC may collect personally identifiable information such as your:

  • First and Last Name
  • E-Mail Address
  • Employer

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be require to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) sending us an email message; (c) submitting your credit card or other payment information when purchasing products or services. To wit, we will use your information for, but not limited to, communication with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

H2oThermo LLC collects and uses your personal information to operate and deliver the services you have requested.

Sharing Information with Third Parties

H2oThermo LLC does not sell, rent or lease its customer lists to third parties

H2oThermo LLC may share data with trusted to help perform statistical analysis, send you an email, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to H2oThermo LLC, and they are required to maintain the confidentiality of your information.

H2oThermo LLC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal processes served on H2oThermo LLC or the site; (b) protect and defend the rights or property of H2oThermo LLC; and/or (c) act under the exigent circumstances to protect the personal safety of users of H2oThermo LLC, or the public.

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

  • Delete your personal from our records; and
  • Direct any service providers to delete your personal information from their records.

Please note that we may not be able to comply with requests to delete you personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.

E-mail Communications

From time to time, H2oThermo LLC may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communications.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

H2oThermo LLC reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our application, and/or by updating any privacy information. Your continued use of the application and/or Services available after such modifications will constitute your: (a) acknowledgement of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

H2oThermo LLC welcomes your questions or comments regarding this Statement of Privacy. If you believe that H2oThermo LLC has not adhered to this Statement, please contact H2oThermo LLC at:

Email Address: tom@H2oThermo.com

Effective as of 1/1/2024

H2oThermo LLC